Condom in a Pepsi bottle?
Decision to an interesting case has been given today by a Delhi consumer court. A case where a consumer found a condom in a Pepsi Bottle.
The Case History: In 2003, Sudesh Sharma, a resident of Ujhani village in the national capital, had purchased two bottles of Pepsi from a retail shop near Kashmiri Gate. Sharma started suffering from severe dyspepsia and headache followed by insomnia after drinking from one of the bottles. His condition worsened over a period of time and he had to seek medical help. On inspecting the bottle from which he had drunk, Sharma found dirt and other contaminants inside it. He was also shocked to find a condom inside the other Pepsi bottle, which was still sealed.
Sharma approached the district consumer forum, which ordered Pepsi to pay him Rs 23,000 along with punitive damages of Rs100,000 in 2006.
Staunchly denying any negligence on its part, Pepsi challenged the district consumer forum order in the Delhi State Consumer Disputes Redressal Commission. Maintaining that the bottles may have contained spurious products illegally marketed under its brand name, Pepsi argued that Sharma had not submitted any proof of purchase of the bottles. However, the commission observed that it was not a practice among shopkeepers in the open market to issue a receipt or cash memo whenever a person purchased one or two bottles.
The commission ordered Pepsi to pay Sharma Rs 23,000 but gave the company some relief by setting aside the punitive damages of Rs 100,000 (giving Pepsi benefit of doubt).
Moral of the story:
(1) Always take cash memo of food products you are buying(2) Preferably drink from disposable bottles or tetra packs
(3) If you care about others – do not throw condoms in Pepsi or Coca Cola (Coke) Bottles
It happens only in India?
Tags: consumer issuesRelated posts
Posted in: Controversy
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[...] Davvero curiosa la storia di Sudesh Sharma, indiano del villaggio di Ujhani, che nel 2003 trovò all’interno di una lattina di Pepsi un preservativo. Secondo il racconto dell’uomo, dopo aver acquistato da una bancarella due lattine della nota bibita gasata, e averne consumata una, si è sentito male. Osservando attentamente il contenuto della bottiglia di vetro, si rese subito conto di qualcosa di strano: all’interno c’era un condom. Si rivolse così al tribunale indiano dei consumatori che, oggi, dopo qualche anno, condanna la Pepsi a pagare al malcapitato 23.000 rupie (450,00 euro all’incirca). La richiesta di condanna è stata accolta in forma parzial,e in quanto non è stato possibile dimostrare in toto che l’uomo avesse compratola bottiglia da un distributore autorizzato. Fonte [...]
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Love your post!! Finally someone got it right!!! Would you mind if I put a blogroll link back to your post?
February 2nd, 2009